Privacy Policy

We collect information you provide when placing an order or contacting us, such as your name, email address, phone number, delivery address, order note and selected products. We may also receive basic technical information needed to operate and protect the website.

We use personal information to prepare and confirm orders, manage stock, arrange delivery, provide customer support, send transactional updates and protect the service from misuse. We do not require payment-card details through the current WhatsApp checkout flow.

Information is shared only with service providers needed to operate the store, communicate with you or fulfil delivery, and where disclosure is required by law. We retain records only for as long as reasonably needed for operations, legal obligations, dispute resolution and security.

You may ask us to correct inaccurate customer details or enquire about personal information associated with an order. Some records may need to be retained where required for legitimate business or legal purposes.

We use reasonable administrative and technical safeguards, but no online system can guarantee absolute security. This notice may be updated as the storefront, checkout and future payment options evolve.